Hyatt Regency Sofia

A truly memorable stay with thoughtful surprises – highly recommended! Our stay at Hyatt Sofia was nothing short of exceptional. From the very moment we arrived, we were touched by a beautiful surprise arranged by the hotel management. As we were celebrating my son's graduation from university, the team went above and beyond by placing a lovely fruit platter, a bottle of excellent white wine, and most meaningfully, a handwritten congratulatory card in our room. This thoughtful gesture truly warmed our hearts. To make the experience even more special, our room was upgraded to a beautiful garden-view room, which was spacious, spotless, and extremely comfortable. The rooftop garden with its stunning view of Sofia city, delicious food, and amazing cocktails added a perfect touch to our evenings. Breakfast at the hotel was simply outstanding — a rich and high-quality open buffet with a wide selection, plus the option to order fresh coffee, waffles, sandwiches, and other delicious à la carte dishes, all at a very reasonable price. Although the spa is not very large, it is perfectly equipped with everything you need for a relaxing experience. The spa staff are kind, attentive, and genuinely helpful — ready to meet any request with a smile. The sauna rooms are high-quality, and all hygiene products provided are excellent. All staff members throughout the hotel — from the front desk to the bar and restaurant — are professional, warm, and welcoming. We left with beautiful memories and no doubt that we will gladly return to this wonderful hotel again.

Hotel is in the very centre of the city which enables you to explore the city easily. Great choice of delicious food and drinks in the restaurant. Hotel also has amazing little spa, gym and rooftop bar which gives you opportunity to relax, enjoy and have filled day even if you don’t want to leave the hotel. Everything was clean and hotel staff is always at your service.

The breakfast is excellent, as is the service in the restaurant

Great hotel with great staff. Located within walking distance from several subway stations/lines and tourist attractions. The hotel was busy because of a large event in the city - the staff suggested having breakfast in the Hyatt Club instead of the regular breakfast room, which was very nice! The swimming pool in the hotel is great - although it is small, it has a adjustable water current, which allows for quite effective excercise.

Great location. Great room. Great service from everyone in the reception and concierge, especially from Petar: I felt that this man was there to serve and make our stay better! Room cleaning done everyday, perfectly done everyday! Very clean hotel. The lounge access is worth the payment. The spa is good. 24/7 room service.